Website terms

The website and our service

This website explains our managed website service and helps you decide whether to contact us. Sending an enquiry does not place an order or commit you to a subscription.

Before work begins, we agree your scope, price, payment arrangements and service terms in writing. Those documents govern your project and subscription. These website terms do not replace them.

We aim to keep published information accurate and current. Please ask us to clarify anything you intend to rely on when deciding whether to buy a service.

Demonstration websites

Willow & Sons, Oak & Ash and Ledger & Lane are fictional examples. Their names, services, prices and contact details illustrate website designs. They are not real businesses or offers from a funeral director or accountancy practice.

Do not rely on demonstration content as professional advice or as wording suitable for your own organisation without checking it.

Using our content

Website content and artwork belong to Thoughtcube Limited or their respective owners and licensors. You may read and print pages for your own reference and share links to them.

Please ask before republishing our copy, artwork or designs. Any separate licence attached to an asset continues to apply, as do uses permitted by law.

Using the website responsibly

Please do not use the enquiry form to send unlawful material, malicious code or unsolicited promotions, or attempt to disrupt the website or gain unauthorised access.

We may restrict abusive traffic to keep the service available. We may also update or temporarily interrupt the website for maintenance.

Links to other websites are provided where they may help you. Their operators are responsible for their content and services.

Questions and contact details

Please contact us with questions about these terms. Our registered office is Horizon House, 2 Whiting Street, Sheffield, South Yorkshire, England, S8 9QR.

Nothing in these terms removes rights or responsibilities that cannot lawfully be excluded.